Stephen Veda, PMP
IT Management | Emergency Management | Business Analyst
Phone:
586-822-6557
Email:
Address:
Macomb MI 48042
EXPERIENCE
United States Coast Guard 2002 - 2022
2020-2022
Sector Command Center Buffalo, NY
Assistant Director
-
Managed core development workplace-training initiatives and built the user interface/experience, which led to a 90 percent increase in the personnel performance appraisals of 35 individuals.
-
Led teams in implementing sprint planning, backlog grooming, change management plans, and retrospectives; managed the team effort in implementing change in 20 training events reducing 10 hours per month of rework.
-
Implemented a workforce analysis metrics program in Personnel Management, Risk Management, and Quality management to provide visibility to stakeholders and identified high performers. HR recommended four of our personnel for management positions.
-
Developed and maintained productive working relationships with international and regional stakeholders to manage and negotiate for resources; liaised with key clients, vendors, and outside business interests.
-
Led a team to analyze project benchmarks; conducted root causes analyses in over 600 incidents and escalated impediments to leadership to ensure quality control parameters conformed to Federal Search and Rescue guidelines.
-
Led a team to build five internal division websites; utilized Microsoft Project to collaborate with eight members to implement the project goals; improved accountability by adding milestones to ensure client satisfaction and collaborated with sponsors to validate change management recommendations. After the project completion, conducted a formal review with sponsors to ensure acceptance and satisfaction.
-
Led teams in the development of Use Case Personas, Software Requirement Specifications for functional and non-functional requirements, Identified and removed technical and organizational challenges by implementing communication plans, generated solutions for the internal Command Center division-educational forums; teams efforts reduced 20 hours per week in routine maintenance.
2016-2020
Sector Command Center Detroit, MI
Assistant Director
-
Maintained COTS software and Monte Carlo Simulations in time-sensitive situations to organize and provide data-driven analyses to investigate, measure, and forecast trends on executive status dashboards to highlight project hazards and general project delivery progress, saving 440 lives and $29.3M in property.
-
Maintained a program-level view and recognized Air Station Detroit’s Enterprise Servers were nearing the end of the Service Development Life Cycle (SDLC); designed physical security, disaster recovery and configuration plans, and additional related ATO documents for onsite enterprise information system. Collaborated with a team in conducting a system assessment for federal system for compliance with NIST standards.
-
Led 600+ daily stand-up meetings with diverse functional managers; each managerial position led a 15-member team; results identified potential adverse risks, project impediments, or preexisting issues in the completion of assigned activities or task objectives; influenced team actions mitigated harmful risk exposure, discussed scheduling conflicts, and sought solutions for emergent task objectives.
-
Led multiple projects and teams, facilitated Pairwise/Link Analyses, Use Case Personas, Mind Mapping, and SWOT in 700+ emergency management situations, compared the historical/current operational velocities to quantify risk and team effectiveness; communicated scope, goals, milestones, qualitative/quantitative assessments, and change requests to stakeholders and clients utilizing Coast Guard proprietary software.
-
Volunteered services for a client and conducted a 5-year budget analysis, including ROI breakdown with P&L estimates and revenue stream recommendations; the client used documents to start a business.
-
Removed impediments to the team by collaborating and communicating technical issues to the Coast Guard Public Key Infrastructure Registration Authority; credentialed an additional 20 administration and user accounts for office servers.
2014-2016
Sector Command Center Boston, MA
Personnel Supervisor
-
Led discussions with ten local government stakeholders and third parties to integrate into the urban area security initiative program. Facilitated cybersecurity discussions and addressed concerns with federal stakeholders; the highly detailed project provided access to a $100M microwave antenna network of 400+ secure forward-looking infrared cameras, reduced response times for maritime emergency management crises. During the closing phase, led the team in a retrospective to capture lessons learned for future technology acquisitions.
2011-2014
District Command Center, Cleveland, OH
Regional Manager
-
Led joint U.S. and International resource managers throughout 55,000 sqm of Great Lakes Territories in an eight-state region; efforts assisted 4,200 emergent incidents and saved 4,300 lives and $70M in property.
-
Successfully oversaw a diverse cross-functional team in the management of $100M in organizational equipment
EDUCATION
2019
Master's Degree
Georgetown University
Professional Studies Information Technology Management
2014
Graduate Certificate
Mercyhurst University
Applied Intelligence
Tom Ridge School for Intelligence Studies
2013
Bachelor's Degree
American Military University
Intelligence Operations
SKILLS
Project Management Professional
PMP# 2988912
Expires: 19 March 2024
Microsoft Office - Proficient
Microsoft Teams
Google Data Analytics
(Currently in progress)
Tableau - Proficient
PMI Agile Certified Practitioner
(Currently in progress)
Google Products
EXPERTISE
Servant Leadership
Empowered a team of eight to develop 35 workplace training initiatives, dealt with communication barriers, and provided guidance; our collective actions led to a 90 percent improvement in the Command Center management processes.
Collaboration
Collaborated with joint U.S. and International Resource Managers and Stakeholders throughout 55,000 square miles of Great Lakes Territories in an eight-state region, efforts assisted 4,200 emergent incidents and directly saved 4,300 lives and $70M in property.
Mentorship
Mentored 20+ individuals in management processes, resource management techniques, and Scope Management; a quarter of my team have been accepted or are currently enrolled into Georgetown, Mercyhurst, Ohio State, and Stevens Graduate programs.
RECOGNITION
COMMUNITY SERVICE
Rochester Area Youth Cycling Program
June 2021 - September 2021
Coach
Penzien Farms Homeowners Association
December 2016 - March 2019
Vice President
Chicago Public Schools JROTC program
June 2012
Camp Counselor